Privacy policy.
Effective Date: June 18, 2026
SolCare, LLC ("SolCare," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, services, and communication channels.
Information We Collect
We may collect the following information:
Name
Email address
Phone number
Service address
Information related to your solar system
Any information voluntarily submitted through our website forms, phone calls, emails, or text messages
How We Use Your Information
We use your information to:
Schedule appointments
Provide solar maintenance and support services
Respond to inquiries
Send service updates and notifications
Process billing and payments
Improve our services and customer experience
Send SMS communications when consent has been provided
SMS Communications
By providing your phone number and consenting to receive text messages, you agree to receive SMS communications from SolCare, LLC. These messages may include:
Appointment confirmations
Appointment reminders
Service updates
Customer support communications
Billing notifications
Promotional or marketing messages (when applicable)
Message frequency may vary.
Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.
Consent to receive SMS messages is not a condition of purchase.
SMS Consent Protection
SMS consent is not shared with third parties or affiliates for marketing purposes.
SolCare does not sell, rent, or distribute your personal information to third parties for their marketing purposes.
Information Sharing
We may share information only when necessary to:
Provide requested services
Process payments
Operate our customer management and communication systems
Comply with legal obligations
Service providers may have access to information solely for the purpose of supporting SolCare's operations and are required to maintain appropriate confidentiality protections.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Cookies and Analytics
Our website may use cookies, analytics tools, and similar technologies to improve website functionality and user experience.
Users may adjust browser settings to limit or disable cookies.
Third-Party Websites
Our website may contain links to third-party websites. SolCare is not responsible for the privacy practices or content of those websites.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the information below.
Changes to This Privacy Policy
SolCare reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Contact Information
SolCare, LLC
Website: www.solcareep.com
Email: info@solcareep.com
For privacy-related questions, please contact us using the information above.